Mediation:
I am an accredited workplace mediator with experience of repairing relationships and solving disputes in the workplace.
Mediation uses the energy generated by conflict in a positive way to move things on. Disagreement doesn't have to have a negative outcome; it can be harnessed as a creative energy. The mediation process offers a safe and confidential space for participants to find their own answers to conflict and help them make a fresh start.
As a workplace mediator in the BBC I worked against a background of redundancies and shrinking programme budgets. At a time when staff were feeling stressed and vulnerable and managers often felt defensive and powerless, mediation helped address the growth of grievances and disciplinary procedures by opening communication and offering all parties a voice.
The principles of Mediation
Mediation is not about either party winning. It's about helping both parties to find a solution which is fair, and which both recognise as workable.
It’s a voluntary process. This means that the parties want to be there and are both looking for a solution.
It's confidential. There are no notes and no one else knows what's been said or agreed.
The mediator is impartial. The ‘problem’ is owned by the parties and the solution is theirs. The mediator’s role is to create a level playing field.
The process
Workplace mediation takes a full day, and it’s important that both parties clear their diaries and make themselves available for the whole process.
Beforehand:
The parties are sent a questionnaire to help them start thinking about what they'd like to talk about and what they hope to achieve.
This is followed up with a phone conversation to clarify the principles of mediation and what to expect.
The mediation day:
The day itself starts with the mediator meeting both parties separately to help them understand their needs and what they would like to achieve from the mediation process.
The two parties then meet together to share their perspectives.
At the end of the day they agree an action plan which both parties sign.
Cost
£1,500
I mainly work in London; however, I am happy to travel.
I am an accredited workplace mediator with experience of repairing relationships and solving disputes in the workplace.
Mediation uses the energy generated by conflict in a positive way to move things on. Disagreement doesn't have to have a negative outcome; it can be harnessed as a creative energy. The mediation process offers a safe and confidential space for participants to find their own answers to conflict and help them make a fresh start.
As a workplace mediator in the BBC I worked against a background of redundancies and shrinking programme budgets. At a time when staff were feeling stressed and vulnerable and managers often felt defensive and powerless, mediation helped address the growth of grievances and disciplinary procedures by opening communication and offering all parties a voice.
The principles of Mediation
Mediation is not about either party winning. It's about helping both parties to find a solution which is fair, and which both recognise as workable.
It’s a voluntary process. This means that the parties want to be there and are both looking for a solution.
It's confidential. There are no notes and no one else knows what's been said or agreed.
The mediator is impartial. The ‘problem’ is owned by the parties and the solution is theirs. The mediator’s role is to create a level playing field.
The process
Workplace mediation takes a full day, and it’s important that both parties clear their diaries and make themselves available for the whole process.
Beforehand:
The parties are sent a questionnaire to help them start thinking about what they'd like to talk about and what they hope to achieve.
This is followed up with a phone conversation to clarify the principles of mediation and what to expect.
The mediation day:
The day itself starts with the mediator meeting both parties separately to help them understand their needs and what they would like to achieve from the mediation process.
The two parties then meet together to share their perspectives.
At the end of the day they agree an action plan which both parties sign.
Cost
£1,500
I mainly work in London; however, I am happy to travel.